Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect the following information when you use Mystic AI:

• Email address and name (for account creation)
• Date of birth and name (for consultation purposes only)
• Payment information (processed by Paddle, we do not store card details)
• Chat history with our AI consultants
• Usage data and analytics

2. How We Use Your Information

• To provide and improve our AI consultation services
• To process payments and manage subscriptions
• To send service-related emails
• To personalise your experience

3. Data Storage

Your data is stored securely using Supabase (EU region). We use industry-standard encryption for all data transmission.

4. Third-Party Services

We use the following third-party services:

• Paddle — payment processing
• Supabase — database and authentication
• Anthropic (Claude AI) — AI consultation generation
• Vercel — hosting

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us.

6. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

7. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

8. Children's Privacy

Our Service is not directed to persons under 18. We do not knowingly collect personal information from minors.

9. Contact

For privacy-related questions: privacy@mystic-ai.app